Shipping & Term
We accept Card payments only. All transactions are in GBP.
We only can ship within UK.
We aim to dispatch goods in 1-5 working days after the confirmation of your purchase.
please note, due to the disruction caused by Covid-19, some deliveries are taking longer than expected. If you are really on a hurry please contact us directly. we will try our best to make you happy.
We use Royal Mail 'Signed-for 1st Class' or DPD and shipping prices are as follows:
orders below £35.00 ---> £5.50
orders over £35.00 ---> £7.00
Click & collect
Order online and collect your piece(s) from Gallery Eclectic, 66 Marylebone High Street, London W1U 5JF.
Please use the code COLLECT at he checkout.
We have made every effort to ensure product photographs, description and details listed on the site are accurate. However, slight differences in colour and texture may occur. Please note all measurements are approximate.
Returns & exchanges
If you are not happy with your purchase once received, please contact us within 10 days of receiving the goods.Goods must be returned within 14 days of dispatch. To return any items you must contact us in writing by sending an email from contact page. Please do not ship the item(s) until you have received a response from us via email confirming your return.
Please Note: We will only accept the return of item/s if they are in unused condition, in the original undamaged packaging or packaging of the same quality and shipped to the gallery at your expense. All parcels are sent back at your own risk. We would advise using recorded delivery as the parcel is not our responsibility until we sign for it.
Once we have received your email, one of our team will be in touch confirming whether you are eligible for a return or exchange. In the case of a refund, the amount owed will be issued to the original source of payment excluding shipping costs. These will be made within 10 business days of the return.
You do not have the right to change your mind and cancel the contract between us for bespoke orders, such as editions, or where a product has been made to your specifications and is clearly personalised unless that product is faulty.